At Kathasala.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
📌 Information We Collect
When you use our website, we may collect the following information:
- Personal details (name, email address, phone number, shipping address) when placing an order or contacting us.
- Payment details (processed securely through trusted third-party payment gateways – we do not store your card/banking information).
- Technical information such as IP address, browser type, and device details for improving site performance.
📌 How We Use Your Information
We use your information to:
- Process and deliver your orders safely and on time
- Provide customer support and respond to queries
- Send order updates, offers, or newsletters (you can unsubscribe anytime)
- Improve our website, services, and user experience
📌 Cookies & Tracking
Our website may use cookies to enhance your browsing experience. Cookies help us understand visitor behavior, remember preferences, and offer a smoother shopping journey. You can disable cookies in your browser settings if preferred.
📌 Data Protection
- Your personal information is kept secure and confidential.
- We use trusted SSL encryption and secure hosting.
- Payment details are processed only through verified third-party gateways.
📌 Sharing of Information
We do not sell, rent, or trade your personal information.
We may share limited details only with:
- Delivery partners (for shipping your orders)
- Payment providers (to process transactions securely)
- Legal authorities if required by law
📌 Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Update or correct your details
- Request deletion of your information (unless required for legal or transaction records)
📌 Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
📌 Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
📌 Contact Us
For questions regarding this Privacy Policy, please contact us:
📧 Email: support@kathasala.com
📞 Phone: +91-9741355623